What our employees say about working for Transcend

"Our primary mission is to consistently provide industry-leading customer service to our clients. I am extremely proud of our operational team and their tireless commitment to excellence for each and every customer."

Sue McGrogan, COO

"Transcend Services, Inc. has provided the opportunity of a lifetime for me. I am a successful stay-at-home mom and a successful medical transcriptionist. I have the best of both worlds, providing for my family and being available to them throughout the day. Being here when my kids wake up, when they get home from school, and putting them to bed each night is the most precious of gifts, and Transcend has made that possible for me. Not only do I enjoy what I do, but I have all the support I would ever need in ever-present training, caring and responsive team leader and manager, and excellent technical support. Thank you, Transcend, for helping me provide for my family and still be available to them full-time."

Rebecca Susuico
Medical Language Specialist

"Transcend is a terrific family. Not only do they underwrite their clients and their staff, from the new hires to the long-standing MLS, all the way up to the top rung of the ladder, but they show an amazing ability to respect each other, as well. That quality has empowered the entire family at Transcend to react swiftly and with professional understanding to any and all who approach them. This shines through to the wonderful clientele and lets them know that we are the "Vendor of Choice." I have been with other very, very large corporate medical language structures, but this is by far the very best. Thank you, Transcend, for the opportunity to be part of your family."

Martha E. Shaw
Team Leader

"I have been an MLS (Medical Language Specialist) for 21 years, and I have been with Transcend since May 2002.  It has been a great company to work for in my opinion. From the upper management, with a great open-door policy, to the Regional Operations Managers, Team Leaders, and Quality Assurance (who are wonderful), you feel appreciated as a contributor to the success of the company and not just an employee. The management team at Transcend has done their best with balancing possible negative changes so that the impact on the MLS has been minimized. They have also worked hard during slow times to make sure I have work, which is very important. The people I have worked with have made me feel like I'm part of a 'family' and not a number on a payroll check. I have never met any of my ROMs or TLs face to face but can say I really feel like they care about me as an individual and what is going on in my life. I have been very happy at Transcend and at the moment could not imagine being anywhere else. I really feel like my hard work is noticed and appreciated. I love my job and hopefully that shows in all I do for Transcend."

Vicki Buck
Medical Language Specialist

"In the ever-changing world of health information management, one thing remains the same--the patient. As a team, we work together to provide our customers a quality, timely document. In the 11 years that I have been with Transcend Services, I have learned that "team" is not just a concept--it is a culture. I have the privilege of working with the best medical language specialists and health information professionals in the industry."

Karin Uhrich
Regional Operations Manager

"I have worked for Transcend Services for 14 years. They are always personal and customer focused. Everyone is very friendly and willing to help you get the answers you need to whatever the issue may be. Their goal several years ago was to be the best company to work for. In my opinion, they have always been the best company to work for, but now the industry knows that because of Transcend's recent achievement with KLAS."

Gaylene Childs
Regional Operations Manager

"After 15 years as an MT, I started with Transcend as a part-time production medical transcriptionist while working full-time for another company. After just two months of seeing how things were done at Transcend, the awesome eScription platform, the way they promote from within the company, and the fantastic communication and support of the QA team and my ROM, I made the jump to full time. Since becoming a TL on the eScription platform, I've met so many fantastic people from new medical transcriptionists just starting out, to MTs who make my 15 years of experience look like kindergarten class. I've found it very rewarding to work in an environment where open communication, sharing of ideas and even airing of grievances is encouraged and applauded. I've never felt 'all alone.' This truly is a team, and I'm thrilled to be a part of it."

Angela R. Hennessey
Team Leader

"Transcend is a great place to grow, [BeyondTXT] is a wonderful platform, there are fabulous people - and though we're not perfect, we always strive to get there. When I've been taken out of my comfort zone, I been allowed a chance to grow, and it's been very rewarding."

Jan Buettgenbach
Team Leader

"At Transcend, you are actually more than a number - you are a true person, a team player, and as an MLS, you count!!! After being at another service for many years, making the change was hard for me.  This change was the BEST step that I took. I feel like a part of Transcend and that I really do matter to this company. Transcend wants to see me and all of their MLS succeed.  We, as MLS, are not left hanging out on a limb by ourselves. We have a whole support team who is there for us 24/7, ready and willing to help our every need. My voice, my concerns, my everything is heard and cared about, as are all of our voices here at Transcend. Taking a step like this can be scary, but for me, it is a step that I would take all over again! Thank you Transcend for being the best transcription company!!!!"

Sarena Marques
Team Leader

"Transcend continues to provide the MLS with top-notch technology to enable us to be more productive. They truly value the importance of each MLS. The spirit of success is high, the lines of communication always open - even with upper management - and there are many possibilities for advancement within the company. 

The sense of each of us working together to create the success of Transcend is impressive. Transcend is hands down the best transcription company to work for."

Julie Kilian
CMT Team Leader

"Transcend is a great place for me. I've had the opportunity to grow as a transcriptionist as well as develop leadership skills. Working from home used to be intimidating because I wasn't interacting with people, but with all my fellow 'Transcenders,' I never feel like I'm on my own - from the top of the heap with upper management, down to the newest hire, I always feel like there is somebody out there to talk to. I LOVE this company!"

Sue Broussard
Team Leader

"I have been working for Transcend Services for nearly 1 year. It is great working at home with flexible hours and being able to do what you love! [My Regional Operations Manager] and the entire QA team are great. They are available to answer questions by e-mail, phone, or IM and are very helpful in assisting in any way they can. I have learned so much and learn something new almost every day.  Thanks to the entire Transcend Services team!"

Pat Gibson
Medical Language Specialist

"I love my Regional Operations Manager and Team Leaders. They are always encouraging and appreciative of their transcriptionists and giving lots of praise, which is hard to find from an employer these days. I also really like the EditScript software they use. I never want to go back to typing all the time, and this software is wonderful and easy to use."

Rhonda Meismer
Medical Language Specialist

"Transcend is a great company to work for. Transcend means to surpass or exceed, to rise above normal limits, and that is exactly what you can do in your career with this company. The training and support is excellent, and the opportunity to advance in your career is only limited by yourself.  But the best thing about working at Transcend is the people, and this is the reason why Transcend is the #1 company in the industry, and the best place to work."

Diane Buckman
Medical Language Specialist