Top professionals in medical transcription
Transcription is a "people business." The quality of our service depends upon the excellence of our staff—their education, experience, training and performance. Our recruitment, training and support processes are all designed to ensure we get the highest quality people with a commitment to excellence. We balance workflow with staffing to provide consistent output to our customers while maximizing earnings for our transcriptionists.

Rigorous training and ongoing evaluation
Transcend Services hires only the most talented professionals, with no less than three to five years transcription experience in either other transcription companies or healthcare organizations. Before they can become a Medical Language Specialist (MLS) with us, our recruits go through a rigorous testing and interview process. Those that pass enter a training program and then must undergo quality assurance testing in which all of their work is audited until they reach a consistent quality level of 98 to 100 percent accuracy. Subsequently, each Transcend MLS expert must undergo periodic evaluations for accuracy and medical correctness. Results of these audits are available to our customers.

Reliable, secure tools and support
We offer the best typing platform in the business, giving our MLSs a fast, reliable and secure means of completing their documents. They also have access to 24/7 technical support, which includes an expert-level document completion group, as well as ongoing training and mentoring in transcription. Transcend utilizes The Association for Healthcare Documentation Integrity (AHDI) practices and guidelines when possible, depending on the wishes of our customers, and many of our professionals are active members of AHDI.