Industry Recognition

Customer recognition through KLAS

What means the most to Transcend knows that patient care is enhanced as the result of the accuracy and timeliness of the clinical documentation we facilitate. We also take tremendous satisfaction in working with our partners to achieve the highest level of physician satisfaction while enhancing Health Information Management (HIM) operational processes.  As a result, our customers have rewarded Transcend with consistently high marks in the KLAS survey each year. Transcend has maintained one of the highest average scores among all MTSOs that have participated in KLAS since its inception, earning high marks for excellent customer service, high-quality reports, and fast turnaround times – all at a competitive price.

Transcend also measures itself!  Each year Transcend issues an internal survey to all of our customer partners.  The results of those surveys are studied internally by our Director of Operations and ROMs (Regional Operation Managers) to hear what our customers want and need from Transcend.  All responses are transitioned into operational improvement processes to ensure that every customer’s expectations are exceeded.

One of the Best Small Companies in America

In addition, Transcend continues to earn recognition as one of the best small companies in America. Transcend was ranked by Forbes as number six among the top 200 best small companies in its 2009 report (www.forbes.com/200best). In addition, Transcend was ranked number seven on the FORTUNE Small Business annual ranking of America's fastest growing small public companies (www.cnnmoney.com/fsb100).