Outsourcing Transcription into Hospital HIS Systems

Hospitals and clinics may prefer to have transcription completed online into their own hospital information system. Transcend has significant experience providing transcription services on most of the industry's leading software platforms.

*Transcend is a certified partner for eScription and 3M.

Solution Worklow

Reporting

Transcend customers enjoy detailed reporting directly through the BeyondTXT™ WebConsole. Clients have the option to monitor all work in progress by job status. Each job has detailed tracking/logging information from the beginning of the job's lifecycle and through each step of the transcription process, including user and system access to the job/report. This detailed tracking is essential to ensure each job is completed within the contractual turnaround time (TAT). It also provides the requisite audit trail to comply with privacy regulations.

Transcend also develops customized reporting for clients through the WebConsole report generation module. Transcend clients receive a customized monthly status report from their account manager. The report summarizes the overall account status including TAT, quality performance, and any open items.

Report Distribution

Transcend provides clients the flexibility to control report distribution of completed transcription through their current in house platform or have Transcend assume this responsibility.