White Papers & Case Studies

Qualifying the Financial Viability of Mission-Critical Outsourcing Partners
By Lance Cornell, Chief Financial Officer

It is a common practice today for acute care facilities to outsource a range of mission-critical services – such as IT services, revenue cycle management and clinical documentation and transcription. Contracting authority for outsourced services is often delegated to department heads. However, when the outsourced service is deemed mission-critical such as transcription, the selection of potential partners typically requires a formal selection process involving leadership of the HIM and IT departments along with hospital senior management.